Your money is safe up to 48 hours after you move in
When you move in, if the property doesn’t match its listing description, let us know within 48 hours and you could get a refund.
Tenant Protection
Stress-free move-in
If the landlord cancels at the last minute or delays your move-in, we’ve got your back. You’ll get help finding another place or a temporary hotel room.
Quick support
If something goes wrong with your booking, we can help make it right. Our Trust & Safety team is famous for its quick response and speedy resolution.
Easy refund
We send your first rent to the landlord 2 days after you move in. Move in, check it out, and see if everything is as promised. If the place doesn’t match the description at all, tell us within 48 hours. You’ll get a full refund.
Safer payments
Tenant Protection covers all your payments made through FindYoursSpot Billing Team before you move in. If something’s not right after you book, we’ll hold your money, investigate, and stay involved at every step.
Use our authorized payment details for security and refunds
PayPal Payment Details
Marilyn Paradis
Your payment is secure for 48 hours after move-in. If the property doesn’t match the listing, email us within this period to request a refund.
Payment & Refund FAQ
What is your PayPal email ID?
Our authorized PayPal email ID is Collect@findyoursspot.com.
Payer Name: Marilyn Paradis
Please copy and use this exact email to ensure the payment is sent correctly.
Why do you request payment via Friends & Family?
We prefer the Friends & Family payment option to minimize PayPal fees and ensure faster processing. As a benefit, you’ll receive a 5% discount when using this method.
Important: PayPal may display a warning, but rest assured, this is not a scam. Your payment remains secure, and we will hold your funds for 48 hours after move-in to ensure a smooth experience. If prompted by PayPal, simply dismiss the message and proceed with payment to claim your discount.
We also accept Goods & Services payments if preferred.
Do you accept Goods & Services payments?
We also accept payments for Goods & Services, should that be your preferred method. Please note, both options are associated with the same PayPal email address.
When will I receive a payment receipt?
You will receive a payment confirmation and receipt via email immediately after the transaction is processed. If you don’t receive it, please contact our support via email at Support@FindYoursSpot.com.
How can I raise a dispute if there is an issue?
If you encounter any issues, please contact us first so we can resolve them promptly. If necessary, you may raise a dispute directly through PayPal’s Resolution Center.
How long does it take to receive a refund?
Refunds are generally processed within 3-7 business days, depending on PayPal’s policies and processing times. However, we ensure that your refund will be issued within 72 hours.
Is my payment secure?
Yes, all transactions are handled securely through PayPal, ensuring protection for both parties.
What should I do if I sent a payment to the wrong email?
Immediately contact PayPal support and report the issue. We recommend double-checking the provided payment details before making any transaction.
Harith Abdulrahman
Your payment is secure for 48 hours after move-in. If the property doesn’t match the listing, email us within this period to request a refund.
Payment & Refund FAQ
What is your PayPal email ID?
Our authorized PayPal email ID is Revenue@findyoursspot.com.
Payer Name: Harith Abdulrahman
Please copy and use this exact email to ensure the payment is sent correctly.
Why do you request payment via Friends & Family?
We prefer the Friends & Family payment option to minimize PayPal fees and ensure faster processing. As a benefit, you’ll receive a 5% discount when using this method.
Important: PayPal may display a warning, but rest assured, this is not a scam. Your payment remains secure, and we will hold your funds for 48 hours after move-in to ensure a smooth experience. If prompted by PayPal, simply dismiss the message and proceed with payment to claim your discount.
We also accept Goods & Services payments if preferred.
Do you accept Goods & Services payments?
We also accept payments for Goods & Services, should that be your preferred method. Please note, both options are associated with the same PayPal email address.
When will I receive a payment receipt?
You will receive a payment confirmation and receipt via email immediately after the transaction is processed. If you don’t receive it, please contact our support via email at Support@FindYoursSpot.com.
How can I raise a dispute if there is an issue?
If you encounter any issues, please contact us first so we can resolve them promptly. If necessary, you may raise a dispute directly through PayPal’s Resolution Center.
How long does it take to receive a refund?
Refunds are generally processed within 3-7 business days, depending on PayPal’s policies and processing times. However, we ensure that your refund will be issued within 72 hours.
Is my payment secure?
Yes, all transactions are handled securely through PayPal, ensuring protection for both parties.
What should I do if I sent a payment to the wrong email?
Immediately contact PayPal support and report the issue. We recommend double-checking the provided payment details before making any transaction.
Estes Whitney
Your payment is secure for 48 hours after move-in. If the property doesn’t match the listing, email us within this period to request a refund.
Payment & Refund FAQ
What is your PayPal email ID?
Our authorized PayPal email ID is Money@findyoursspot.com.
Payer Name: Estes Whitney
Please copy and use this exact email to ensure the payment is sent correctly.
Why do you request payment via Friends & Family?
We prefer the Friends & Family payment option to minimize PayPal fees and ensure faster processing. As a benefit, you’ll receive a 5% discount when using this method.
Important: PayPal may display a warning, but rest assured, this is not a scam. Your payment remains secure, and we will hold your funds for 48 hours after move-in to ensure a smooth experience. If prompted by PayPal, simply dismiss the message and proceed with payment to claim your discount.
We also accept Goods & Services payments if preferred.
Do you accept Goods & Services payments?
We also accept payments for Goods & Services, should that be your preferred method. Please note, both options are associated with the same PayPal email address.
When will I receive a payment receipt?
You will receive a payment confirmation and receipt via email immediately after the transaction is processed. If you don’t receive it, please contact our support via email at Support@FindYoursSpot.com.
How can I raise a dispute if there is an issue?
If you encounter any issues, please contact us first so we can resolve them promptly. If necessary, you may raise a dispute directly through PayPal’s Resolution Center.
How long does it take to receive a refund?
Refunds are generally processed within 3-7 business days, depending on PayPal’s policies and processing times. However, we ensure that your refund will be issued within 72 hours.
Is my payment secure?
Yes, all transactions are handled securely through PayPal, ensuring protection for both parties.
What should I do if I sent a payment to the wrong email?
Immediately contact PayPal support and report the issue. We recommend double-checking the provided payment details before making any transaction.
Venmo Payment Details
David Burgess
Your payment is secure for 48 hours after move-in. If the property doesn’t match the listing, email us within this period to request a refund.
Payment & Refund FAQ
What is your Venmo ID?
Send payment to @David-Burgess-168
Verify with last 4 digits: 6075
Do not use Seller Protection, as we don’t accept this payment type.
Thank you!
When will I receive a payment receipt?
You will receive a payment confirmation and receipt via email immediately after the transaction is processed. If you don’t receive it, please contact our support via email at Support@FindYoursSpot.com.
How can I raise a dispute if there is an issue?
If you encounter any issues, please contact us first so we can resolve them promptly. If necessary, you may raise a dispute directly through PayPal’s Resolution Center.
How long does it take to receive a refund?
Refunds are generally processed within 3-7 business days, depending on PayPal’s policies and processing times. However, we ensure that your refund will be issued within 72 hours.
Is my payment secure?
Yes, all transactions are handled securely through PayPal, ensuring protection for both parties.